Terms of Service
Your comprehensive guide to using Pcosharmony services and platform
Last Updated: December 2024
1. Acceptance of Terms
Welcome to Pcosharmony. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Pcosharmony ("Company," "we," "us," or "our") regarding your access to and use of our website, mobile applications, and services (collectively, the "Service").
By accessing, browsing, or using Pcosharmony in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Service.
These Terms apply to all visitors, users, and others who access or use the Service, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.
2. Description of Service
Pcosharmony is a comprehensive digital health platform dedicated to supporting individuals with Polycystic Ovary Syndrome (PCOS). Our Service provides:
- Evidence-based nutrition guidance and meal planning tools
- Educational resources about PCOS management and wellness
- Community support features and peer connections
- Personalized tracking tools for health metrics
- Integration with healthcare providers and professionals
- Premium subscription-based advanced features
Our Service is designed for informational and educational purposes and does not constitute medical advice, diagnosis, or treatment. Always consult with qualified healthcare professionals for medical concerns.
3. User Accounts and Registration
Account Creation
To access certain features of our Service, you must register for an account. When you register, you agree to provide accurate, current, and complete information about yourself and to maintain and update this information.
Account Security
You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
Age Requirements
You must be at least 18 years old to create an account and use our Service. If you are under 18, you may only use the Service with the consent and involvement of a parent or legal guardian.
4. User Conduct and Prohibited Activities
You agree to use our Service responsibly and in accordance with these Terms. You are prohibited from:
- Using the Service for any unlawful purpose or in violation of any local, state, national, or international law
- Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating
- Submitting or transmitting spam, chain letters, contests, junk email, or pyramid schemes
- Using any automated system to access the Service, including robots, spiders, or scrapers
- Attempting to interfere with, compromise the system integrity or security of the Service
- Reverse engineering, decompiling, or attempting to extract our proprietary source code
- Impersonating or attempting to impersonate the Company, employees, or other users
- Using the Service to distribute malicious software or code
- Violating the intellectual property rights of others
5. Content and Intellectual Property
Our Content
The Service and its original content, features, and functionality are owned by Pcosharmony and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
User Content
By submitting content to our Service (including profile information, posts, comments, or other materials), you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, host, store, reproduce, modify, create derivative works, communicate, publish, perform, and distribute such content.
Content Moderation
We reserve the right to remove or modify content that violates these Terms or is otherwise objectionable, at our sole discretion and without prior notice.
6. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using our Service, you consent to the collection and use of your information as outlined in our Privacy Policy. We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
For detailed information about how we handle your data, please review our Privacy Policy and Cookie Policy.
7. Health Information Disclaimer
Important Medical Disclaimer
The information provided through Pcosharmony is for educational and informational purposes only and is not intended as medical advice, diagnosis, or treatment. Always seek the advice of qualified healthcare providers with any questions regarding medical conditions.
Pcosharmony does not provide medical advice, diagnosis, or treatment. The content on our platform, including text, graphics, images, and other materials, is for informational purposes only and should not be considered medical advice.
Never disregard professional medical advice or delay seeking treatment because of information you have read on Pcosharmony. Always consult with your healthcare provider before making changes to your diet, exercise routine, or medical treatment plan.
8. Payment and Subscription Terms
Subscription Plans
Certain features of Pcosharmony require a paid subscription. Subscription fees are charged in advance on a recurring basis according to your selected plan (monthly or annually).
Billing and Renewals
Your subscription will automatically renew at the end of each billing cycle unless you cancel or we terminate your account. You authorize us to charge your payment method for all applicable fees.
Refunds
Subscription fees are generally non-refundable, except as required by law or as expressly stated in these Terms. We may offer refunds in our sole discretion for technical issues or unused portions of subscriptions.
9. Third-Party Services and Links
Our Service may contain links to third-party websites or services that are not owned or controlled by Pcosharmony. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any such content, goods, or services available on or through any such websites or services.
10. Disclaimers and Limitation of Liability
Service Availability Disclaimer
Our Service is provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the reliability, availability, or suitability of the Service for your needs.
Limitation of Liability
To the fullest extent permitted by law, Pcosharmony shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
In no event shall our total liability to you for all damages exceed the amount you have paid us in the twelve (12) months preceding the claim, or £100, whichever is greater.
11. Indemnification
You agree to defend, indemnify, and hold harmless Pcosharmony, its affiliates, officers, agents, employees, and partners from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your use of the Service.
12. Termination
Termination by You
You may terminate your account at any time by contacting us or using the account deletion feature in your account settings. Upon termination, your right to use the Service will cease immediately.
Termination by Us
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Effect of Termination
Upon termination, your right to use the Service will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
Dispute Resolution
Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in London, England, in accordance with the rules of the relevant arbitration association.
Class Action Waiver
You agree that any arbitration or legal proceeding shall be conducted on an individual basis only. Class actions, class arbitrations, and representative actions are prohibited.
14. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.
What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
If you do not agree to the new terms, please stop using the Service.
15. Contact Information
If you have any questions about these Terms of Service, please contact us using the following information:
Address
125 Kensington High Street
Kensington, London W8 6SH
United Kingdom
Phone
+44 20 7946 0123
Business Hours
Monday-Friday: 9:00-17:30
Saturday: 10:00-14:00
16. Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
17. Entire Agreement
These Terms and any policies or operating rules posted by us on the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements.
Additional Resources
For your convenience, here are links to related policies and resources: