Privacy Policy
Your privacy and data protection are fundamental to our mission at Pcosharmony. This policy explains how we collect, use, and safeguard your personal information.
Last updated:
This Privacy Policy is effective immediately and governs your use of our website and services.
Information We Collect
Personal Information
When you register for our services, subscribe to our newsletter, or contact us, we may collect:
- •Name and contact information (email address, phone number)
- •Health-related information you voluntarily provide
- •Dietary preferences and meal planning data
- •Account credentials and authentication information
Automatically Collected Information
Our systems automatically collect certain technical information:
- •IP address and browser information
- •Device type and operating system
- •Pages visited and time spent on our site
- •Referring website information
How We Use Your Information
We are committed to transparency about how we use your personal information to provide and improve our services.
Healthcare Services
To provide personalized nutrition guidance, meal planning, and health monitoring specifically tailored to PCOS management.
Communication
To respond to your inquiries, send important updates, and provide customer support through various communication channels.
Service Improvement
To analyze usage patterns, improve our website functionality, and develop new features based on user behavior.
Newsletter & Updates
To send you relevant health information, PCOS management tips, and updates about our services if you have subscribed.
Security & Legal
To protect our services, prevent fraud, ensure compliance with applicable laws, and maintain the security of our platform.
Marketing (With Consent)
To inform you about new services, features, and relevant health information, only with your explicit consent.
Data Sharing and Disclosure
We Do Not Sell Your Data
Pcosharmony never sells, rents, or trades your personal information to third parties for commercial purposes.
Limited Sharing Circumstances
We may share your information only in these specific situations:
- •Service Providers: Trusted third-party services that help us operate our platform (hosting, analytics, email services)
- •Legal Requirements: When required by law, court order, or to protect our rights and safety
- •Business Transfers: In case of merger, acquisition, or sale of assets (with continued privacy protection)
- •Consent: When you explicitly agree to share information with specific third parties
Data Security and Protection
We implement industry-standard security measures to protect your personal and health-related information.
Technical Safeguards
- 256-bit SSL/TLS encryption for data transmission
- Secure, encrypted databases for data storage
- Multi-factor authentication for admin access
- Regular security audits and vulnerability testing
- Comprehensive audit logging and monitoring
Operational Safeguards
- Limited access to personal data on need-to-know basis
- Regular staff training on privacy and security
- Documented data handling procedures
- Regular policy reviews and updates
- Secure data backup and recovery systems
Your Rights and Choices
You have important rights regarding your personal information. We respect and facilitate the exercise of these rights.
Access and Portability
Request a copy of your personal data in a commonly used format.
Correction and Updates
Update or correct any inaccurate or incomplete information.
Deletion
Request deletion of your personal data, subject to legal requirements.
Restrict Processing
Limit how we process your information in certain circumstances.
Opt-Out Rights
Unsubscribe from marketing communications at any time.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and understand how our services are used.
Essential Cookies
Required for basic website functionality
- • User authentication
- • Security features
- • Core site navigation
- • Form submissions
Analytics Cookies
Help us understand and improve our services
- • Page visit tracking
- • User behavior analysis
- • Performance monitoring
- • Feature usage statistics
Preference Cookies
Remember your settings and choices
- • Language preferences
- • Accessibility settings
- • Display customization
- • Saved preferences
Managing Cookies
You can control and manage cookies through:
Browser Settings
Most browsers allow you to control cookies through their settings preferences.
Our Cookie Settings
Use our cookie preference center to customize your choices.
International Data Transfers
Global Service Delivery
Pcosharmony provides services globally, and your information may be processed in countries other than where you live.
Adequate Protection
When transferring data internationally, we ensure adequate protection through:
- •Standard Contractual Clauses (SCCs)
- •Adequacy decisions by relevant authorities
- •Binding Corporate Rules where applicable
- •Other approved transfer mechanisms
Data Minimization
We only transfer the minimum data necessary and ensure the same level of protection wherever your information is processed.
Contact Us About Privacy
If you have questions about this Privacy Policy or want to exercise your rights, we're here to help.
Get in Touch
Address
125 Kensington High Street
Kensington, London W8 6SH
United Kingdom
Phone
+44 20 7946 0123Business Hours
Monday-Friday: 9:00-17:30
Saturday: 10:00-14:00
Your Rights Request
To exercise your privacy rights or make a complaint, please contact our Data Protection Officer.
Response Time: We respond to privacy requests within 30 days.
No Fee: Most requests are processed free of charge.
Verification: We may request verification of your identity.
Policy Updates and Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We are committed to keeping you informed about these changes.
Notice of Changes
We'll notify you of significant changes via email or prominent website notice.
Effective Dates
The effective date is clearly displayed at the top of this policy.
Previous Versions
Previous versions are archived and available upon request.
Related Policies and Documents
This Privacy Policy works together with our other important policies to provide comprehensive protection.
Terms of Service
The terms and conditions that govern your use of our services.
Cookie Policy
Detailed information about how we use cookies and similar technologies.
Accessibility Statement
Our commitment to making our services accessible to everyone.
Security Statement
Information about our security measures and practices.